Thomsons Cleaning History
Thomsons Cleaning started off as a micro family company with one single van and a team of 3 cleaners who provided all sorts of domestic cleaning in London. With time, the number of interested customers began growing, so the company began investing in new vans, hiring and training more cleaners, and purchasing all the latest cleaning machines, tools and products.
Today, 15 years later, the cleaning compa-ny is the most liked carpet cleaning company for the area in Facebook. More than 97% of the new customers heard about the company from recommendations made by satisfied customers. The secret behind the success of the company is the hard work and the ultimate goal to never leave a customer unhappy or unsatisfied with the cleaning job provided!
The Secret of Our Success
The Managers realised long ago that the most important aspect of this business is trust and efficiency, which is why so much time and money has been used for hiring reliable people, carefully checking their background and training them to use all the latest cleaning technologies and solutions. The new personnel are also trained by the more experienced cleaners about the different solutions to some not-so-typical cases, stains and other situations they might face.
Thomsons Cleaning Methods
The cleaning services provided are constantly monitored by quality control managers and other management. The company has also invested a considerable amount of money in getting all the new, modern, energy saving and sustainable equipment and tools for cleaning. It has fully switched to the use of green, eco-friendly solutions for all cleaning jobs. The cleaning solutions are all tested and safe for children, allergic people, pets and to the environment.
Honesty to the customer is another objective of the company, which has a policy of fixed rates, no deposits for booking, free quotes and no hidden rates. The reasoning behind this is - that the happy customer will more likely return and recommend the services to a friend, than one who feels mislead. In order to further facilitate the customers, potential and existing, Thomsons Cleaning has adopted a 24/7 customer care service policy. The phone Book Online is open for all requests for quotes, questions, feedback, complaints or others. The customers are also provided with easy forms and tools for sending those same requests and questions online too.
Thomsons Cleaning in the Future
Today, in this busy world, where hardly anybody has the time to properly deep clean their home or property, services at such a high quality and efficiency level are becoming ever so popular, and Thomsons Cleaning has a goal to remain one of the leading and best preferred professional cleaning companies in London. This is why the training, investments in human and technical resources and the best solutions is a continuous process in the company.
Choose our Services Today!
The services provided are: carpet and rug, upholstery, window, oven, one off, end of tenancy, hard floor cleaning, mattress cleaning and others.
The number of new and returning customers - both domestic and commercial is growing every year. If you want to become one of them, nothing is easier and faster than calling the 24/7 customer care service or sending an online request for a free non-binding offer, or book a service.